firefox未响应

可能出现的问题：

1. Your Firefox profile cannot be loaded. It may be missing or inaccessible。

2. Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system。

Provide steps that the user can take to solve the problem. For example "The level 7 printer will flash red when it is out of paper. Add paper to tray 1".

• 执行命令：“rm -rf ~/.mozilla” 

1. 备份你所有home目录下重要文件到其它地方

2. 确认你已经备份了所有文件

3. 清空自己的home目录：“rm -rf ~/*” 

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